Survey Results
Over a one-week period in January 2019, more than 41,000 Chicago residents, travelers, and architecture buffs provided feedback on the new O’Hare Global Terminal and the amenities they most wanted to see improved at O’Hare. The results of this unique feedback opportunity are outlined below:
These results were considered by an evaluation committee, charged with reviewing the detailed plans of five teams in accordance with the criteria set forth in the RFP. The public survey has sparked a deeper dive into which amenities matter most to passengers and will be included in the next phase of the O’Hare terminal expansion.